What does Ranksy do?

Ranksy uses AI to optimise your Etsy listings for better search visibility. Open any listing in the editor, click the Ranksy tab, and get AI-rewritten titles, tags, descriptions, and price suggestions based on real competitor data.

How do I optimise a listing?

Go to your Etsy shop and click Edit on any listing. In the listing editor, click the Ranksy tab on the right side of the page, then click Optimise. Results appear in about 15 seconds. Review the suggestions and click Apply on any you want to use.

How does competitor research work?

Search for any term on Etsy (e.g., "personalised dog collar"). Click the Ranksy research pill that appears on the results page, then hit Analyse Competitors to see top keywords, price ranges, and tag gaps from the top 20 results. Pro users can export the data as a CSV.

What counts as one optimisation?

Each time you click "Optimise" on a listing counts as one use. Re-optimising the same listing in the same browser session also counts as one use, but costs less on our end (we skip the initial analysis step).

What is BYOK?

Bring Your Own Key. If you have an Anthropic API account, you can enter your own API key in Ranksy's settings. This gives you unlimited optimisations and competitor research using your own API credits. Available on Annual and Lifetime plans.

Typical cost on your own key: ~£0.04–0.06 per optimisation.

How do I get an Anthropic API key?

Go to console.anthropic.com, create an account and add a payment method. Then go to API Keys, click Create Key, and copy it into Ranksy → Advanced Settings → Save.

When does my usage reset?

Free users: Usage resets 30 days after your first use each cycle.

Pro Monthly & Annual: Usage resets when your subscription renews (your billing date).

Lifetime: Usage resets on a rolling 30-day cycle.

Unused allowance does not roll over. Your exact reset date is shown in the Ranksy popup.

How do I manage my subscription?

Click the Ranksy icon in your browser toolbar → Manage billing. This opens the Stripe Customer Portal where you can view invoices, update your payment method, or change your plan.

How do I cancel?

Click the Ranksy iconManage billingCancel subscription. You'll keep Pro access until the end of your current billing period.

How do I get a receipt or invoice?

Click the Ranksy iconManage billingView invoices. All receipts are available for download as PDF.

Does Ranksy store my listings?

No. Listing data is processed in real-time and never stored on our servers. Competitor research results are cached for up to 48 hours to improve speed, then automatically deleted.

Which Etsy pages does Ranksy work on?

Listing editor — optimise titles, tags, descriptions, and prices.

Search results — competitor research and analysis.

Ranksy doesn't activate on shop dashboards, stats, or other pages.

Ranksy isn't loading — what should I do?

Make sure you're on a listing editor page (not a listing view page). Try refreshing the page. Click the Ranksy icon to check you're logged in. If the issue persists, try removing and re-adding the extension.

Still have a question? Email us at support@blackneon.ai